Privacy Policy

We collect information that you provide directly, data gathered automatically when you use our services, and client project data processed as part of our work.

Personal Information

• Full Name — for account and project identification.
• Email Address & Phone Number — for communication and project updates.
• Company / Business Name — to understand your organisation and scope of work.
• Project Requirements — information shared when engaging our services.
• Billing & Payment Details — processed securely via our payment providers. We do not store card details on our servers.

Technical & Usage Data

• IP Address and browser type/version.
• Device type and operating system.
• Pages visited, time spent, interaction data, and referral sources.

Client Project Data

• Website content and media assets.
• Customer data managed by clients on their platforms.
• Analytics and marketing data collected during campaign management.

We use the information we collect for the following purposes:

We use cookies and similar tracking technologies to enhance your browsing experience on our website.

We may use third-party tools and platforms to deliver and improve our services. These providers may collect data according to their own privacy policies.

• Google Analytics — website traffic analysis and user behaviour insights.
• Google Ads — performance marketing and campaign tracking.
• Meta (Facebook & Instagram) Ads — social media advertising and retargeting.
• Hosting Providers & Cloud Infrastructure — secure storage and delivery of web services.

• Trusted Service Providers — hosting, payment gateways, and analytics platforms bound by confidentiality agreements.
• Legal Authorities — when required by law, court order, or governmental authority.
• Business Partners — strictly for the purpose of delivering agreed services.

We implement industry-standard security practices to protect your personal information against unauthorised access, alteration, disclosure, or destruction.

• Secure servers and hosting environments with regular monitoring.
• Access control and authentication on all internal systems.
• Data encryption where applicable during transmission and storage.

We retain personal and project data only for as long as necessary to fulfil the purposes outlined in this policy.

• Service Data — retained for the duration of the engagement and as required to complete services.
• Legal & Compliance Records — retained to meet applicable legal or regulatory obligations.
• Business Records — retained in accordance with standard accounting and business practices.

• Clients are responsible for the legality of their content and the data they collect.
• Clients must ensure compliance with applicable data protection laws in their jurisdiction.
• Terra Web Solutions LLP acts as a service provider and data processor where applicable, not as a data controller for client-owned data.

You have the following rights regarding your personal data. To exercise any of these rights, contact us at info@terrawebs.com.

As we provide services to clients globally, your data may be processed or stored in different locations. In all cases, we apply appropriate safeguards in accordance with applicable data protection laws.

We may update this Privacy Policy periodically to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes, we will:

• Update the effective date at the top of this page.
• Post a notice on our website for significant changes.
• Notify existing clients via email where appropriate.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out:

This Privacy Policy is designed to align with applicable laws and regulations, including:

• Information Technology Act, 2000 — governing data protection in India.
• GDPR — applied for international clients where relevant.